Lambay Whiskey needed a redesigned website that not only reflected its unique brand identity and growth but also better told the story of the family behind the brand and the rich heritage of Lambay Island. The existing site lacked the storytelling depth required to immerse visitors in the brand’s origins and craftsmanship. Additionally, a more premium dedicated microsite was needed to showcase the exclusivity of their 20YO special edition whiskey, offering high-end customers a deeper connection to the product which was only accessible through a QR code printed on the bottle.
I designed a modular site on umbraco, allowing Lambay to easily update content while maintaining its distinct visual identity. User personas and user flows were created to improve the site’s structure, ensuring an intuitive experience that guided users efficiently towards the e-commerce store. For the 20YO whiskey, a bespoke microsite was designed in collaboration with Black Copper Design in Dublin who did an excellent job on the packaging and identity for the Special Edition whiskey, accessed via a QR code on the bottle. This interactive experience featured an immersive map of Lambay Island, rich storytelling, and parallax-based design to bring the brand’s history to life.
The redesigned main Lambay site and social content delivered a 404% Return on Ad Spend (ROAS) and a 33% increase in web sessions after launch. The improved UX and streamlined user flows led to a more intuitive shopping experience, enhancing customer engagement and conversions. To further demonstrate the impact of the redesign, I also produced targeted e-commerce campaigns around key retail dates such as Black Friday, Christmas, and Father’s Day on the Shopify store. These campaigns reinforced the effectiveness of the new site by driving additional traffic and sales, proving its value to Lambay’s stakeholders.